Frequently Asked Questions
Yes, we keep all of our inventory on hand. Every size that is available online is what we currently have. Local pickup is also available at checkout, but if you do not see your size please message us at 248-870-8864.
You can contact us through our contact page! We will be happy to assist you.
Shipping
Once you place your order please allow 24-48 business hours for it be processed. After your order has been shipped you will receive your tracking number. If there is ever a case where your tracking number says delivered, but you have not yet received your package, please reach out to the shipping company directly. Unfortunately, once the package has been handed off we're no longer responsible. Note orders do not get processed over the weekend or on holidays.
Standard Shipping: 1-5 Business Days $9.50
Free Shipping: 1-5 Business Days Orders Over $50
Local Pickup
Same day local pickup is also available at checkout! We do not offer deliveries. Please enter a valid phone number if we need to contact you regarding your order. Once your order has been placed please allow a few hours for it to be ready. If you see an item online that is not available for pickup please contact us at 248-870-8864. You have within 7 days to retrieve your order or it will be put back into stock.
Returns
If you are not satisfied with your purchase you have within 14 days from your order date to return your order. Item(s) must be unworn, never washed, and tags still attached. All sale items are final sale and may not be returned or refunded for store credit.
Once your return is received and processed, you will receive an email confirmation. Please allow 24-48 business hours for it to be processed. Once your return has been processed, you will receive a full store credit e-gift card via email.
We do not offer refunds or exchanges. Once you receive your digital e-gift card, you may go online and re-purchase from the site.
Installment Payments
While processing your order at checkout we offer multiple forms of payment such as Afterpay, Shop Pay, and Klarna installments. You will have the option to split your purchase into 4 interest-free payments.
Gift Cards
Gift cards are now available to purchase online! However you are not able to use promotion codes or the installment option Klarna to purchase an Muse Label gift card.
Visit our customer returns portal to begin your return.